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EFRC Admin Guides

EFRC – MPT5 – Cashier Guide

Welcome to the Elgin Free Range Chickens MPT5 User Guide for Cashiers. Inside, you’ll find easy step-by-step instructions on how to Log in, Process transactions, Reprint slips, and Verify users. If you need help at any point, please contact support@eezeepay.com.

1. How to Log in to the Application

How to log in.

1. Click on the Login button to proceed with the login process.

2. Enter your user code and password in the fields provided and click on Sign In.

3. You will be directed to the main screen, titled Verify and Purchase.

How to Log in to the Application

2. How to verify a user for a transaction

The security of each person’s account is paramount. Therefore, all users require verification before they are able to transact.

How to verify a user.

1. Tap Verify User.

2. Ask them the following: “Will you be using a physical card, a virtual card, or entering a card number?” Tap the Card icon for physical cards or enter the card number manually. Tap the QR icon for virtual cards.

3. For cards or card numbers, prompt the customer to: Tap their physical card on the reader. Or type in their card number. If the QR code was scanned, the card number will be pre-populated and no further action is required from the customer. Tap Submit to load the customer’s profile. If the User is Not Registered you’ll see a User Not Registered screen. Politely inform the customer and refer them to EFRC management.

4. Confirm their identity with a photo check. If a user profile loads, confirm their Name, Surname, and Photo (if uploaded). Does the photo match the customer? If so, Tap Yes to proceed to the transaction screen. If not, Tap No and inform the customer to contact EFRC management.

How to verify a user for a transaction

3. How To Process A Transaction

How to process a transaction: Note: These devices only accept manual transactions for wallet purchases. You must manually enter the amount to proceed. 1. On the Verify & Purchase screen, tap the Plus button. 2. Enter the Amount and an optional Note. 3. Tap Add – the amount appears on screen. If you need to change the amount or note: Tap on the amount again. Edit and tap Update. Important: There is no formal voiding process for staff wallet purchases. To adjust a transaction, simply edit the amount before confirming the purchase. You may see a Void button, but this is not used by cashiers and should be ignored.

How To Process A Transaction

4. Completing the Transaction

How to Complete a Transaction.

1. Tap Purchase.

2. Ask the customer to tap or scan their card, or provide their card number again.

3. The Pin screen appears.

4. Hand the device to the customer to enter their Pin, then tap OK.

Completing the Transaction

5. Transaction Success

A Success screen will appear, and the Merchant slip prints automatically. Tap Client Copy if the customer requests one.

Transaction Success

6. How to Cancel a Transaction Mid-Way

If the customer changes their mind before completing a purchase:

1. Tap Verify User.

2. Tap Clear User to remove their data and reset the screen.

3. This allows you to start fresh with the next customer. Tapping Cancel simply takes you back to the previous screen.

How to Cancel a Transaction Mid-Way

7. How to Reprint a Transaction Slip

How to Reprint a Transaction Slip

1. Tap the Printer icon (bottom right).

2. Tap OK to see the loaded slips.

3. Tap on the slip you would like to print.

4. The slip will be shown on the screen. For a Merchant Copy select the button on the right (if the slip does not print automatically). For a customer copy, tap Client Copy.

How to Reprint a Transaction Slip

Thank you for taking the time to view this Elgin Free Range Chickens User Guide. If you have any questions or need further assistance, our support team is here to help.

Simply reach out via email at support@ezeepay.com. At eezeepay, we’re committed to making your experience simple, fast, and easy.

EFRC – MPT5 – Supervisor Guide

Welcome to the Elgin Free Range Chickens MPT5 User Guide for Supervisors. Inside, you’ll find easy step-by-step instructions on how to Log in, Process transactions, Reprint slips, and Verify users. If you need help at any point, please contact support@eezipay.com.

1. How to Log in to the Application

How to log in.

1. Click on the Login button to proceed with the login process.

2. Enter your user code and password in the fields provided and click on Sign In.

3. You will be directed to the main screen, titled Verify and Purchase.

How to Log in to the Application

2. How to verify a user for a transaction

The security of each person’s account is paramount. Therefore, all users require verification before they are able to transact.

How to verify a user.

1. Tap Verify User.

2. Ask them the following: “Will you be using a physical card, a virtual card, or entering a card number?” Tap the Card icon for physical cards or enter the card number manually. Tap the QR icon for virtual cards.

3. For cards or card numbers, prompt the customer to: Tap their physical card on the reader. Or type in their card number. If the QR code was scanned, the card number will be pre-populated and no further action is required from the customer. Tap Submit to load the customer’s profile. If the User is Not Registered you’ll see a User Not Registered screen. Politely inform the customer and refer them to EFRC management.

4. Confirm their identity with a photo check. If a user profile loads, confirm their Name, Surname, and Photo (if uploaded). Does the photo match the customer? If so, Tap Yes to proceed to the transaction screen. If not, Tap No and inform the customer to contact EFRC management.

How to verify a user for a transaction

3. How To Process A Transaction

How to process a transaction: Note: These devices only accept manual transactions for wallet purchases. You must manually enter the amount to proceed. 1. On the Verify & Purchase screen, tap the Plus button. 2. Enter the Amount and an optional Note. 3. Tap Add – the amount appears on screen. If you need to change the amount or note: Tap on the amount again. Edit and tap Update. Important: There is no formal voiding process for staff wallet purchases. To adjust a transaction, simply edit the amount before confirming the purchase. You may see a Void button, but this is not used by cashiers and should be ignored.

How To Process A Transaction

4. Completing the Transaction

How to Complete a Transaction.

1. Tap Purchase.

2. Ask the customer to tap or scan their card, or provide their card number again.

3. The Pin screen appears.

4. Hand the device to the customer to enter their Pin, then tap OK.

Completing the Transaction

5. Transaction Success

A Success screen will appear, and the Merchant slip prints automatically. Tap Client Copy if the customer requests one.

Transaction Success

6. How to Cancel a Transaction Mid-Way

If the customer changes their mind before completing a purchase:

1. Tap Verify User.

2. Tap Clear User to remove their data and reset the screen.

3. This allows you to start fresh with the next customer. Tapping Cancel simply takes you back to the previous screen.

How to Cancel a Transaction Mid-Way

7. How to Reprint a Transaction Slip

How to Reprint a Transaction Slip

1. Tap the Printer icon (bottom right).

2. Tap OK to see the loaded slips.

3. Tap on the slip you would like to print.

4. The slip will be shown on the screen. For a Merchant Copy select the button on the right (if the slip does not print automatically). For a customer copy, tap Client Copy.

How to Reprint a Transaction Slip

8. How to perform a Cashier cash-up

To perform a cashup do the following: 1. Access the Main Menu by tapping the settings button, illustrated with a gear icon. 2. Tap on Cashier Cashup 3. Tap the refresh button to be sure all the information is up to date. Tap on the cashier you would like to cash up. 4. The cashier will be cashed up, and their cashup will be printed through the MPT device.

How to perform a Cashier cash-up

9. How to Draw a Daily Sales Report

A daily sales report shows all your transactions for the current day. 1. Access the Main Menu by tapping the settings button, illustrated with a gear. 2. Tap on Daily sales report. 3. The Daily sales report information will then be displayed. If you want to print the report, simply tap the Print button. 4. After drawing the required reports, be sure to log out of the device by clicking the log out button. Please note: the settings menu option is for use by Eezipay Technicians only.

How to Draw a Daily Sales Report

Thank you for taking the time to view this Elgin Free Range Chickens User Guide. If you have any questions or need further assistance, our support team is here to help. Simply reach out via email at support@ezeepay.com. At eezeepay, we’re committed to making your experience simple, fast, and easy.

EFRC – Launchpad – Store Reporter User Guide

Welcome to the Elgin Free Range Chickens Launchpad Store Reporter User Guide. Inside, you’ll find easy step-by-step instructions on how to Log in and view reports. If you need help at any point, please contact support@eezipay.com.

1. How to Log into Launchpad as a Store Reporter

Store reporter users can log into Launchpad by navigating to the following URL, EFRC dash LP, dot eezeepay, dot CO, dot Zed Ay. We recommend you create a bookmark or add it to your home screen to access it quickly in the future.Enter your Username and Password, followed by clicking on the Submit button to proceed to the Launchpad Dashboard.

How to Log into Launchpad as a Store Reporter

2. Launchpad Dashboard

Once logged in, you will be directed to the Launchpad Dashboard for Elgin Free Range Chickens, where you can now interact with the web application.

Launchpad Dashboard

3. Drawing a Report

To draw a report there are usually 3-4 steps to take. 1. Choose your Date Range. 2. Toggle the correct Location. You may see multiple locations available. Make sure to toggle on the correct location to ensure accurate reporting. 3. In some cases you must provide a report specific selection. In this case, a customer needs to be selected. 4. Tap Submit Form to generate the report.

Drawing a Report

4. Report Generation & Export

Once generated, all reports can be exported to Excel or PDF using the buttons at the top of the report screen.

Report Generation & Export

5. Launchpad Reports

There are numerous report types available from the TouchPOS Menu Option. Under Simple Reports there are two options, Payment Summary and User Cash Up History.

Launchpad Reports

6. Payment Summary Report

The Payment Summary Report provides the total number and value of transactions for a selected period.

Payment Summary Report

7. User Cash Up History Report

The User Cashup History Report provides Logs showing which users performed cash-ups and when.

User Cash Up History Report

8. Drawing a Simple Report

To draw a simple report, do the following: 1. Choose your Date Range. 2. Toggle the correct Location. 3. Tap Submit Form to generate the report.

Drawing a Simple Report

9. Advanced Reporting

Under Advanced Reports there are also two options, Advanced Transactions and Customer Transactions.

Advanced Reporting

10. Advanced Transaction Report

The Advanced Transaction Report Provides A detailed list of all transactions made by all customers.

Advanced Transaction Report

11. Drawing an Advanced Transaction Report

To draw this report, do the following: 1. Select the Date Range. 2. Toggle the correct Location. 3. Toggle Launchpad Plug in. 4. Tap Submit Form.

Drawing an Advanced Transaction Report

12. Customer Transaction Report

The Custoimer Transaction Reports Provide Transactions by a specific customer or card user.

Customer Transaction Report

13. Drawing the Customer Transaction Report

To draw this report, do the following: 1. Choose Date Range. 2. Toggle the correct Location. 3. Search for the Customer or User and select from the dropdown. 4. Tap Submit Form.

Drawing the Customer Transaction Report

14. How to Sign Out of the System

To sign out of the system, simply click on the Sign out menu option available at the top left corner of the screen.

How to Sign Out of the System

15. System Logged Out

The system will then log you out and return back to the main login page.

System Logged Out

Thank you for taking the time to view this Elgin Free Range Chickens User Guide. If you have any questions or need further assistance, our support team is here to help. Simply reach out via email at support@ezeepay.com. At eezeepay, we’re committed to making your experience simple, fast, and easy.

EFRC – Launchpad – HR User Guide

Welcome to the Elgin Free Range Chickens Launchpad HR User Guide. Inside, you’ll find easy step-by-step instructions on how to Log in and view reports. If you need help at any point, please contact support@eezeepay.com.

1. How to Log into Launchpad as a HR/ Administrator

HR users can log into Launchpad by navigating to the following URL, EFRC dash LP, dot eezeepay, dot CO, dot Zed Ay. Tip: Bookmark the login page or save it to your desktop/mobile home screen for quick access. Enter your Username and Password, followed by clicking on the Submit button to proceed to the Launchpad Dashboard.

How to Log into Launchpad as a HR/ Administrator

2. How to Manage Organisation Users

In order to manage organisation users, click on the Elgin Free Range Chickens Organisation.

How to Manage Organisation Users

3. Organisation View

Here you will see a list of users with all the management options, such as to manage and regenerate pins, deactivate users, reactivate users, and generate a Sage export. To manage a specific user, click on the View button to the right of their name.

Organisation View

4. Confirmation Page

This is an example of a confirmation page. Every management action you take requires confirmation. Click the Yes button to complete any management operation.

Confirmation Page

5. Success Message

This is an example of a success message. When you confirm a management action, a success message will appear in the top right corner of the screen stating that the operation has been completed.

Success Message

6. How to View & Regenerate Pins

To manage a user’s pin, scroll down a little to the Cards section at the bottom right of their individual user page. All users who have a card linked to their profile will automatically also have a pin. To view the pin, click on the view button. To regenerate the pin, click on the Regenerate pin button.

How to View & Regenerate Pins

7. User Deactivation

To deactivate a user, click on the Force Deactivate user button at the top left of the screen right below their name. Then confirm the operation on the following page to complete.

User Deactivation

8. Inactive User

Once the operation has been confirmed, the system will display a message stating that the user has been successfully deactivated and the user’s name will show in red and labelled as inactive. Note: This will remove the ability for the deactivated user to log in.

Inactive User

9. Reactivate User

If you deactivated a user in error, you can immediately reactivate the user from this screen by clicking on the Reactivate User button. However, if you leave the user screen before reactivating, or if you would like to reactivate a user that was deactivated in the past, you will need to contact Eezipay Support to reactivate the user.

Reactivate User

10. Organization Type Account Report & Sage Export

HR staff members have the option to perform an organization-type accounts report & Sage exports. To get started, click on the Elgin Free Range Chickens Organization.

Organization Type Account Report & Sage Export

11. User Types Section

Scroll down to the User Types section. Select the View button next to EFRC, EPA, and EFRC Holdings, to proceed to view the type.

User Types Section

12. Organisation Type Account Report

On the next page, click on the Organization Type Account Report button.

Organisation Type Account Report

13. Selecting Programmable Limit Type

Once you get to the organisation page, do the following. 1. Select the Programmable option from the Limit Type drop-down menu. 2. Click on the Submit Form button to have the report generated. Please note that the other available Limit Type options, such as normal and Organisation are not relevant to EFRC and will not be used at this time.

Selecting Programmable Limit Type

14. Export Sage Report

Once that has been done, the report will be viewable below, and the Sage Export button will become available. Simply click on the Sage Export button to export the report, and it will automatically start downloading to your computer. Reports can also be exported to Excel or PDF using the buttons at the top. Note for HR Admins: Use the Sage reports for direct import into Sage. An individual report must be drawn and exported for each organisation type. The current user types are: EPA, EFRC, and EFRC Holdings.

Export Sage Report

15. Store Reporting

HR users can also do everything which Store Reporter users can do, such as generate payment summary reports, user cashup history reports, advanced transaction reports, and customer transaction history reports.

Store Reporting

16. Drawing a Report

To draw a report there are usually 3-4 steps to take. 1. Choose your Date Range. 2. Toggle the correct Location. You may see multiple locations available. Make sure to toggle on the correct location to ensure accurate reporting. 3. In some cases you must provide a report specific selection. In this case, a customer needs to be selected. 4. Tap Submit Form to generate the report.

Drawing a Report

17. Report Generation & Export

Once generated, all reports can be exported to Excel or PDF using the buttons at the top of the report screen.

Report Generation & Export

18. Launchpad Reports

There are numerous report types available from the TouchPOS Menu Option. Under Simple Reports there are two options, Payment Summary and User Cash Up History.

Launchpad Reports

19. Payment Summary Report

The Payment Summary Report provides the total number and value of transactions for a selected period.

Payment Summary Report

20. User Cash Up History Report

The User Cashup History Report provides Logs showing which users performed cash-ups and when.

User Cash Up History Report

21. Drawing a Simple Report

To draw a simple report, do the following: 1. Choose your Date Range. 2. Toggle the correct Location. 3. Tap Submit Form to generate the report.

Drawing a Simple Report

22. Advanced Reporting

Under Advanced Reports there are also two options, Advanced Transactions and Customer Transactions.

Advanced Reporting

23. Advanced Transaction Report

The Advanced Transaction Report Provides A detailed list of all transactions made by all customers.

Advanced Transaction Report

24. Drawing an Advanced Transaction Report

To draw this report, do the following: 1. Select the Date Range. 2. Toggle the correct Location. 3. Toggle Launchpad Plug in. 4. Tap Submit Form.

Drawing an Advanced Transaction Report

25. Customer Transaction Report

The Custoimer Transaction Reports Provide Transactions by a specific customer or card user.

Customer Transaction Report

26. Drawing the Customer Transaction Report

To draw this report, do the following: 1. Choose Date Range. 2. Toggle the correct Location. 3. Search for the Customer or User and select from the dropdown. 4. Tap Submit Form.

Drawing the Customer Transaction Report

27. How to Sign Out of the System

To sign out of the system, simply click on the Sign out menu option available at the top left corner of the screen.

How to Sign Out of the System

28. System Logged Out

The system will then log you out and return back to the main login page.

System Logged Out

Thank you for taking the time to view this Elgin Free Range Chickens User Guide. If you have any questions or need further assistance, our support team is here to help. Simply reach out via email at support@ezeepay.com. At eezeepay, we’re committed to making your experience simple, fast, and easy.

EFRC – Launchpad – Finance User Guide

Welcome to the Elgin Free Range Chickens Launchpad Finance User Guide. Inside, you’ll find easy step-by-step instructions on how to Log in and view reports. If you need help at any point, please contact support@eezeepay.com.

1. How to Log into Launchpad

You can log into Launchpad by navigating to the following URL, EFRC dash LP, dot eezeepay, dot CO, dot Zed Ay. Enter your Username and Password, followed by clicking on the Submit button to proceed to the Launchpad Dashboard.

How to Log into Launchpad

2. Organization Type Account Report

Finance staff members have the option to draw organization-type accounts reports. To get started, click on the Elgin Free Range Chickens Organization.

Organization Type Account Report

3. User Types Section

To facilitate Organisation User Type reporting, scroll down to the User Types section. Select the View button next to EFRC, EPA, and EFRC Holdings, to proceed to view the type.

User Types Section

4. Organisation Type Account Report

On the next page, click on the Organization Type Account Report button.

Organisation Type Account Report

5. Selecting Programmable Limit Type

Once you get to the organisation page, do the following. 1. Select the Programmable option from the Limit Type drop-down menu. 2. Click on the Submit Form button to have the report generated. Please note that the other available Limit Type options, such as normal and Organisation are not relevant to EFRC and will not be used at this time.

Selecting Programmable Limit Type

6. Viewing the Account Summary Report

To view the account summary report, from the Elgin Free Range Chickens organization dashboard, select the Accounts Summary button.

Viewing the Account Summary Report

7. Generate the Account Summary Report

To proceed with the report generation, do the following: 1. Select the Date Range for which you want to pull the report. 2. Click on the Submit Form button.

Generate the Account Summary Report

8. Store Reporting

Finance users can also do everything which Store Reporter users can do, such as generate payment summary reports, user cashup history reports, advanced transaction reports, and customer transaction history reports.

Store Reporting

9. Drawing a Report

To draw a report there are usually 3-4 steps to take. 1. Choose your Date Range. 2. Toggle the correct Location. You may see multiple locations available. Make sure to toggle on the correct location to ensure accurate reporting. 3. In some cases you must provide a report specific selection. In this case, a customer needs to be selected. 4. Tap Submit Form to generate the report.

Drawing a Report

10. Report Generation & Export

Once generated, all reports can be exported to Excel or PDF using the buttons at the top of the report screen.

Report Generation & Export

11. Launchpad Reports

There are numerous report types available from the TouchPOS Menu Option. Under Simple Reports there are two options, Payment Summary and User Cash Up History.

Launchpad Reports

12. Payment Summary Report

The Payment Summary Report provides the total number and value of transactions for a selected period.

Payment Summary Report

13. User Cash Up History Report

The User Cashup History Report provides Logs showing which users performed cash-ups and when.

User Cash Up History Report

14. Drawing a Simple Report

To draw a simple report, do the following: 1. Choose your Date Range. 2. Toggle the correct Location. 3. Tap Submit Form to generate the report.

Drawing a Simple Report

15. Advanced Reporting

Under Advanced Reports there are also two options, Advanced Transactions and Customer Transactions.

Advanced Reporting

16. Advanced Transaction Report

The Advanced Transaction Report Provides A detailed list of all transactions made by all customers.

Advanced Transaction Report

17. Drawing an Advanced Transaction Report

To draw this report, do the following: 1. Select the Date Range. 2. Toggle the correct Location. 3. Toggle Launchpad Plug in. 4. Tap Submit Form.

Drawing an Advanced Transaction Report

18. Customer Transaction Report

The Custoimer Transaction Reports Provide Transactions by a specific customer or card user.

Customer Transaction Report

19. Drawing the Customer Transaction Report

To draw this report, do the following: 1. Choose Date Range. 2. Toggle the correct Location. 3. Search for the Customer or User and select from the dropdown. 4. Tap Submit Form.

Drawing the Customer Transaction Report

20. How to Sign Out of the System

To sign out of the system, simply click on the Sign out menu option available at the top left corner of the screen.

How to Sign Out of the System

21. System Logged Out

The system will then log you out and return back to the main login page.

System Logged Out

Thank you for taking the time to view this Elgin Free Range Chickens User Guide. If you have any questions or need further assistance, our support team is here to help. Simply reach out via email at support@ezeepay.com. At eezeepay, we’re committed to making your experience simple, fast, and easy.